Differences

This shows you the differences between two versions of the page.

--- general:forgotpassword_body [2019/07/03 17:56] – jstanford
+++ general:forgotpassword_body [2022/10/11 13:03] (current) – apape
@@ Line 1: / Line 1: @@
-\\
+{{page>general:recover_user_name_password_intro}}\\  \\
-<WRAP round intro>This page allows you to recover your user name or reset your password.</WRAP>
-\\
-{{:images:screenshots:parent-recover-password.png|Retrieve User Name/Reset Password page}}
-\\
-<div head2>Retrieve User Name</div>
-^E-mail|{{page>general:email}}|
-Click **Retrieve User Name**. A message is sent to your email address that contains your User Name.
-Return to ParentPortal, and log on using your user name and new password. Once you are logged on, you can reset your password as described above.
 \\  \\
+{{:images:screenshots:parent-recover-password.png|Retrieve User Name/Reset Password page}}
 <div head2>Reset Password</div>
@@ Line 29: / Line 20: @@
 Click **Finish**.<div indent>The My Account page opens.</div>
 \\  \\
+----
 <div head3>By Email Address:</div>
+\\
+^Email Address|Type your email address.|
+\\
+VCV Click **Reset Password**.<div indent>A message is displayed indicating that instructions for resetting your password were sent to the email address entered. </div>
+\\  \\
+VCV Click **Close** to close the message.<div indent>Return to ParentPortal, and log on using your user name and password. </div>

PP