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general:my_account_contact_information [2020/02/07 21:48] jstanfordgeneral:my_account_contact_information [2020/04/07 12:45] (current) jstanford
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-**Update and verify email address and mobile phone information.**+**Update and verify email address and mobile phone information.**\\  \\   
 +{{:images:screenshots:my-account-contact-information.png|Contact Information section on My Account page}}\\  \\  
  
 <div head3>Email</div> <div head3>Email</div>
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 <div indent> <div indent>
 You will receive an email message at that address containing a verification link.\\  \\   You will receive an email message at that address containing a verification link.\\  \\  
-If you entered an email address when you registered for this parent portal account, you should have received an email message in your inbox with a code allowing you to verify your email address.</div>+If you entered an email address when you registered for this parent portal account, you should have received an email message in your inbox with a code allowing you to verify your email address.\\  \\   
 +{{:images:screenshots:email-verification.png|Email verification message}}\\  \\   
 +</div>
 \\  \\     \\  \\    
-VCV Click **Verify Code**. +VCV Click **Validate email**.<div indent>A message is displayed indicating that your email was successfully verified.\\  \\  {{:images:screenshots:email-verification-successful.png|Email successfully verified message}}</div> 
-\\   +\\  \\   
-  * If the code was entered accuratelyyour email address is displayed+ 
-  * If the verification code is unsuccessful, click **Resend** to send a new code.+Once you have verified your email address, you can click **Remove Email** at any time to remove and/or change the email address registeredor to remove the email address.  
 +  * If you click **Remove Email**, the current email address is removed. 
 +  * The email address field is displayed allowing you to verify another email address.
  
-Once you have verified your email address, you can click **Remove** at any time to change the email address registered, or to remove the email address.  
-  * If you click **Remove**, the current email address is removed. 
-  * The email address fields are displayed allowing you to register another email address.  
  
 <WRAP box>If you remove or change your email address, your alert notification options will be reset. To reset your alerts, go to Alerts > Subscribe to Alerts and set the **Alert Notification Type** field according to your preferences. The option to receive alerts by email will not be available unless you have an email address successfully verified.</WRAP>\\  \\   <WRAP box>If you remove or change your email address, your alert notification options will be reset. To reset your alerts, go to Alerts > Subscribe to Alerts and set the **Alert Notification Type** field according to your preferences. The option to receive alerts by email will not be available unless you have an email address successfully verified.</WRAP>\\  \\  
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 <WRAP box>**IMPORTANT:** If you change cell phone carriers, you may stop receiving alert messages, and you may need to re-register the number.</WRAP> <WRAP box>**IMPORTANT:** If you change cell phone carriers, you may stop receiving alert messages, and you may need to re-register the number.</WRAP>
 \\   \\  
-^New Mobile Number|{{page>general:tr_mobile_number}}|+^Mobile Number|{{page>general:tr_mobile_number}}|
 \\   \\  
 VCV Click **Verify Mobile**.\\  \\   VCV Click **Verify Mobile**.\\  \\  
 <div indent> <div indent>
-You will receive a text message at the number entered which will contain a verification code. The fields above will be replaced with the **Verification Code** field.+You will receive a text message at the number entered which will contain a verification code.\\  \\  {{:images:screenshots:email-verification-text.png|Mobile Number verification text}}\\  \\   
 +The **Verification Code** field will appear.\\  \\   
 +{{:images:screenshots:text-verification.png|Contact Information section with Verification Code field visible}}
 </div> </div>
 \\   \\  
 ^Verification Code|{{page>general:tr_mobile_number_verification_code}}| ^Verification Code|{{page>general:tr_mobile_number_verification_code}}|
 \\   \\  
-VCV Click **Verify Code**. +VCV Click **Verify**. 
   * If the code was entered accurately, a message is displayed indicating that you have successfully signed up to receive text messages.   * If the code was entered accurately, a message is displayed indicating that you have successfully signed up to receive text messages.
-  * If the verification code is unsuccessful, click **Resend Code** to send a new code. +  * If the verification code is unsuccessful, click **Re-send** to send a new code. 
-  * If you sent the code to the wrong cell number by mistake, click **Cancel** to cancel the request.\\  \\  +
  
 <div head3>Change or remove your mobile number</div> <div head3>Change or remove your mobile number</div>
  
-Once you have verified your mobile number, you can click **Change or Disable** at any time to change the cell phone number registered, or to disable registration of the number.  +Once you have verified your mobile number, you can click **Remove Mobile** at any time to remove and/or change the cell phone number registered.  
-  * If you click **Change or Disable**, the current number is removed.+  * If you click **Remove Mobile**, the current number is removed.
   * The mobile number fields are displayed allowing you to verify another number.\\  \\     * The mobile number fields are displayed allowing you to verify another number.\\  \\  
  
general/my_account_contact_information.1581112092.txt.gz · Last modified: 2020/02/07 16:48 (external edit)