Change Password

To change your password, from the ASCENDER Homepage, click Drop-down Arrow next to your user name and then click Change Password.

ASCENDER Homepage With Change Password Button

The Change Password page is displayed.

Change Password Update Page

User IDDisplays your LEA-issued user ID.
Old PasswordType your old (current) password.
New Password

Type your password.

Requirements:

Between 16 and 46 characters. Must include at least one of each of the following character types:

  • Uppercase letters (A–Z)
  • Lowercase letters (a–z)
  • Numbers (0–9)
  • At least one allowed special character


Forbidden characters: space, !, ?, *, &, ^

Confirm PasswordRetype your new password to confirm.

Click Save to save your new password.

Click Cancel to cancel the request and return to the ASCENDER Homepage.

If your password expires, the following Change Password page is displayed.

Change Expired Password Page


You will be prevented from reusing a previous password.

Change Password Cannot Match


The following page is displayed upon successfully changing your password:

Change Password Success