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ascender:browsersettings [2019/07/23 18:41] – lrosdahl | ascender:browsersettings [2020/11/11 20:27] (current) – lrosdahl | ||
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======ASCENDER Recommended Browser Settings====== | ======ASCENDER Recommended Browser Settings====== | ||
- | // | + | // |
The ASCENDER Browser Settings document lists supported browsers and recommended browser settings which will allow you to utilize the ASCENDER system at its fullest potential on any personal computer. | The ASCENDER Browser Settings document lists supported browsers and recommended browser settings which will allow you to utilize the ASCENDER system at its fullest potential on any personal computer. | ||
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For PC users: | For PC users: | ||
- | *Google Chrome (current version) | + | *[[: |
- | *Mozilla Firefox (current version) | + | *[[: |
- | *Internet Explorer (IE) 11 | + | |
For Mac users: | For Mac users: | ||
- | *Apple Safari (current version: Mac only) | + | *[[: |
<div indent> <div indent> | <div indent> <div indent> | ||
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The minimum recommended screen resolution is 1280 x 1024. | The minimum recommended screen resolution is 1280 x 1024. | ||
- | |||
- | =====Task Bar Setup===== | ||
- | |||
- | Windows 7 allows pages to be opened directly from your task bar. With the ASCENDER system, this feature will allow you to easily access different reports, pages, and applications, | ||
- | |||
- | |VCV|Right-click the desktop, and select **Personalize**. The personalization dialog box is displayed.| | ||
- | |VCV|Under **See also** (located near the bottom-left corner of the dialog box), click **Taskbar and Start Menu**. The Taskbar and Start Menu Properties dialog box is displayed.| | ||
- | |VCV|On the Taskbar tab under **Preview desktop with Aero Peek**, select **Use Aero Peek to preview the desktop**.| | ||
- | |VCV|Click **OK**.| | ||
=====Browser Setup===== | =====Browser Setup===== | ||
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To ensure optimal security when using Chrome, you must turn off some default settings using the following steps. | To ensure optimal security when using Chrome, you must turn off some default settings using the following steps. | ||
- | From the Chrome menu, select Settings. From the Settings page, click Show advanced settings. | + | From the Chrome menu, select Settings. |
- | **Note**: The following three settings are found under **Privacy and security**, which can be accessed by clicking **Advanced** at the bottom of the Settings page. | + | ===Privacy and security=== |
+ | ==Clear Cache on Exit== | ||
- | ===Clear Cache on Exit=== | + | * Click **Cookies and other site data**. |
+ | * Select **Clear cookies and site data when you quit Chrome**. | ||
- | ^ ^Content settings^ | + | ==Enable Pop-up Windows== |
- | |VCV|Click **Cookies**.| | + | |
- | |VCV|Select **Keep local data only until you quit your browser**.| | + | |
- | + | ||
- | ===Enable Pop-up Windows=== | + | |
ASCENDER uses pop-up windows to display reports and other information. The ASCENDER website must be set up as an allowed site. | ASCENDER uses pop-up windows to display reports and other information. The ASCENDER website must be set up as an allowed site. | ||
- | ^ ^Content settings^ | + | * Click **Site Settings**. |
- | |VCV|Click **Popups**| | + | |
- | |VCV|If | + | |
- | |VCV|Next to **Allow**, click **ADD**.| | + | |
- | |VCV|In the **Site** field on the Add a site dialog box, type the exact website address that you use to access ASCENDER.| | + | |
- | |VCV|Click **ADD**.| | + | |
- | ===JavaScript (Enabled by Default)=== | + | ==JavaScript (Enabled by Default)== |
JavaScript must be enabled for the ASCENDER website for proper operation of ASCENDER. JavaScript is enabled by default in the most current version of Chrome. To make sure it is enabled follow these instructions. | JavaScript must be enabled for the ASCENDER website for proper operation of ASCENDER. JavaScript is enabled by default in the most current version of Chrome. To make sure it is enabled follow these instructions. | ||
- | ^ ^Content settings^ | + | * Click **Site Settings**. |
- | |VCV|Click **JavaScript**| | + | |
- | |VCV|If **Allowed (recommended)** is NOT selected, go to the next step (or select **Allowed (recommended)**).| | + | |
- | |VCV|Next to **Allow**, click **ADD**.| | + | |
- | |VCV|In the **Site** field on the Add a site dialog box, type the exact website address that you use to access ASCENDER.| | + | |
- | |VCV|Click **ADD**.| | + | |
- | ===Disable AutoFill=== | + | ===Autofill=== |
- | AutoFill may cause some fields within ASCENDER applications to fill automatically. | + | |
- | ^ ^Passwords and forms^ | + | ==Disable AutoFill== |
- | |VCV|Click **Autofill Settings**.| | + | |
- | |VCV|Deselect **On** (the field changes to **Off**).| | + | AutoFill may cause some fields within ASCENDER applications to fill automatically. The options are located under **Autofill**. |
+ | |||
+ | | ||
+ | | ||
---- | ---- | ||
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From the Firefox menu, select Options. The Options dialog box is displayed with the General tab as the default tab. | From the Firefox menu, select Options. The Options dialog box is displayed with the General tab as the default tab. | ||
- | **Note**: | + | ===Privacy & Security=== |
+ | ==Accept Cookies== | ||
- | ===Accept Cookies=== | + | * Under **Cookies and Site Data**, click **Manage Exceptions**. |
- | ^ ^Privacy^ | + | * The **Exceptions - Cookies and Site Data** pop-up window is displayed |
- | |VCV|Under **History** in the **Firefox will** field, select //Use custom settings// for history.| | + | * In the **Address of website** field, type the exact website address that you use to access ASCENDER. |
- | |VCV|Select | + | |
- | |VCV|Next to **Accept cookies from sites**, click **Exceptions**. The Exceptions - Cookies dialog box is displayed.\\ {{page> | + | |
- | ===Clear | + | ==Clear |
- | ^ ^Privacy^ | + | |
- | |VCV|Under **History** in the **Firefox will** field, select //Use custom settings for history//. (This should have been selected in the previous step.)| | + | |
- | |VCV|Select **Clear history when Firefox closes**.| | + | |
- | |VCV|Click **Settings…**| | + | |
- | |VCV|Ensure the following fields are selected:\\ {{page> | + | |
- | ===Enable Pop-up Windows=== | + | * Under **Cookies and Site Data**, click **Delete cookies and site data when Firefox is closed**. |
- | ASCENDER uses pop-up windows to display reports and other information. The ASCENDER website must be set up as an allowed site. | + | ==Clear History When Firefox Closes== |
- | ^ ^Content^ | + | |
- | |VCV|Select | + | |
- | |VCV|Next to **Block pop-up windows**, click **Exceptions**. The Allowed Sites - Pop-ups dialog box is displayed.\\ {{page> | + | |
- | **Note**: | + | <div indent>**Note**: |
- | ===Enable | + | ===Enable |
- | JavaScript | + | ASCENDER uses pop-up windows to display reports and other information. The ASCENDER website |
- | ^ ^Address bar^ | + | |
- | |VCV|In the **Search** field, type “javascript.enabled”. As you type a list of matches is displayed.| | + | * Next to **Block pop-up windows**, click **Exceptions**. The **Allowed Websites - Pop-ups** pop-up window is displayed. |
- | |VCV|The | + | * In the **Address of website** field, type the exact website address that you use to access ASCENDER. |
- | |VCV|Close Firefox to save changes. You may need to restart Firefox for the changes | + | * Click **Save Changes**. |
- | ===Refresh Page on Every Page Request=== | + | **Note**: |
- | ^ ^Address bar^ | + | ==Enable JavaScript (Enabled by Default)== |
- | |VCV|In the **Search** field, type “browser.cache.check_doc_frequency”. As you type a list of matches is displayed.| | + | |
- | |VCV|Double-click this setting in the list: browser.cache.check_doc_frequency. The Enter integer value dialog box is displayed.| | + | |
- | |VCV|The default value is 3. Change the value to 1. Click **OK**.| | + | |
- | |VCV|Confirm the browser.cache.check_doc_frequency value changed from 3 to 1 in the Value column.| | + | |
- | |VCV|Close Mozilla Firefox to save the changes.| | + | |
- | ===Prevent Timeouts=== | + | JavaScript must be enabled |
- | + | ||
- | ^ ^Address bar^ | + | |
- | |VCV|In the **Search** field, type “network.http.response.timeout”. As you type a list of matches is displayed.| | + | |
- | |VCV|Double-click this setting in the list: network.http.response.timeout. The Enter integer value dialog box is displayed.| | + | |
- | |VCV|Replace the existing value with 3600 (or greater). Note that this is the number of seconds. 3600 seconds equals one hour. Click **OK**.| | + | |
- | |VCV|Confirm the network.http.response.timeout value changed accordingly in the Value column.| | + | |
- | |VCV|Close Mozilla Firefox to save the changes.| | + | |
- | + | ||
- | ---- | + | |
- | + | ||
- | ====Internet Explorer==== | + | |
- | + | ||
- | From the Tools menu (gear icon), select **Internet options**. The Internet Options dialog box is displayed with the General tab as the default tab. | + | |
- | + | ||
- | ===Refresh Page on Every Page Request and Clear Cache=== | + | |
- | + | ||
- | ^ ^General tab^ | + | |
- | |VCV|Under Browsing history, click **Settings**.| | + | |
- | |VCV|Under **Check | + | |
- | |VCV|Select **Delete browsing history on exit**. Or, click **Delete** to manually delete all browsing history and to clear the cache.\\ If **Delete browsing history on exit** is selected, all browsing history will be deleted, and the cache will be cleared each time you exit Internet Explorer.\\ If **Delete browsing history on exit** is not selected, you can manually delete all browsing history and to clear the cache. Click **Delete**. Select all options except **Preserve Favorites website data**, and then click **Delete**.| | + | |
- | + | ||
- | ===Display Web Pages as Tabs=== | + | |
- | + | ||
- | ^ ^General tab^ | + | |
- | |VCV|Under **Tabs**, click **Tabs**.| | + | |
- | |VCV|Under **Tabbed Browsing**, select all options except **Open only the first home page when Internet Explorer starts**.| | + | |
- | |VCV|Under **When a new tab is opened, open**, select //The new tab page//.| | + | |
- | |VCV|Under **When a pop-up is encountered**, | + | |
- | |VCV|Under **Open links from other programs in**, select **A new tab in the current window**.| | + | |
- | |VCV|Click **OK**.| | + | |
- | + | ||
- | ===Add | + | |
- | + | ||
- | ^ ^Security tab^ | + | |
- | |VCV|Under **Select a zone to view or change security settings**, select **Trusted sites**.| | + | |
- | |VCV|Click **Sites**.| | + | |
- | |VCV|In the **Add this website | + | |
- | |VCV|Click **Close**.| | + | |
- | + | ||
- | ===Enable Downloads (Enabled by Default)=== | + | |
- | + | ||
- | Enable Downloads | + | |
- | + | ||
- | ^ ^Security tab^ | + | |
- | |VCV|Under **Select a zone to view or change security settings**, select **Trusted sites**.| | + | |
- | |VCV|Click **Custom level**.| | + | |
- | |VCV|Under **Settings**, | + | |
- | |VCV|Under **File download**, select **Enable**.| | + | |
- | |VCV|Click **OK**. If any settings were changed, a warning message is displayed confirming the changes.| | + | |
- | |VCV|Click **Yes**.| | + | |
- | + | ||
- | ===Enable Pop-up Windows=== | + | |
- | + | ||
- | ASCENDER uses pop-up windows to display reports and other information. Your ASCENDER application website must be set up as an allowed site. | + | |
- | ^ ^Privacy tab^ | + | |
- | |VCV|Under **Pop-up Blocker**, select **Turn on Pop-Up Blocker**.| | + | * The **Value** column should be true. If it is not, click the toggle button on the right to change it to //true//. |
- | |VCV|Click **Settings**.| | + | |
- | |VCV|Under **Exceptions** in the **Address of website to allow** field, type the exact website address that you use to access ASCENDER.| | + | |
- | |VCV|Click | + | |
- | |VCV|Click **Close**.| | + | |
- | ===Reset Zoom Level for New Windows and Tabs=== | + | ==Refresh Page on Every Page Request== |
- | The zoom level for Internet Explorer can be changed at any time from View > Zoom or by using the mouse. However, ASCENDER performs best when the zoom level is set to 100%; otherwise, some features may not display correctly. | + | * In the **Search** field, type “browser.cache.check_doc_frequency”. As you type a list of matches is displayed. |
+ | * Double-click the setting in the list or click the pencil. | ||
+ | * Change | ||
+ | * Click the blue checkbox (Save). | ||
+ | * Confirm the browser.cache.check_doc_frequency value changed from 3 to 1 in the Value column. | ||
- | ^ ^Advanced tab^ | + | ==Prevent Timeouts== |
- | |VCV|Under **Accessibility**, | + | |
- | |VCV|Click **OK**.| | + | |
- | ====Compatibility View==== | + | * In the **Search** field, type “network.http.response.timeout”. As you type a list of matches is displayed. The default value for this setting is 300. |
+ | * Double-click the setting in the list or click the pencil. | ||
+ | * Replace the existing value with 3600 (or greater). Note that this is the number of seconds. 3600 seconds equals one hour. | ||
+ | * Click the blue checkbox (Save). | ||
+ | * Confirm the network.http.response.timeout value changed accordingly in the Value column. | ||
- | Compatibility View must not be enabled in Internet Explorer. Ensure that Compatibility View is turned off. | + | ===Restart Firefox=== |
+ | You may need to restart Firefox for some of these changes to take effect. | ||
- | From the Tools menu (gear icon), select | + | * In the address bar, type %%about: |
+ | * Under **Restart**, click **Restart normally**. | ||
- | |VCV|Under **Websites you've added to Compatibility view**, ensure that your ASCENDER application website is not listed.| | + | Alternately: |
- | |VCV|Ensure that the Display intranet sites in Compatibility View field is not selected.| | + | |
+ | * Click **Restart Firefox**. | ||
---- | ---- | ||
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Cookies are enabled by default in Safari. To make sure they are enabled follow these instructions. | Cookies are enabled by default in Safari. To make sure they are enabled follow these instructions. | ||
- | ^ ^Privacy.^ | + | * Click Privacy. |
- | |VCV|Next to **Cookies and website data**, | + | |
===Enable Pop-up Windows=== | ===Enable Pop-up Windows=== | ||
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ASCENDER uses pop-up windows to display reports and other information. By default, Safari blocks pop-up windows. The pop-up blocker must be disabled for the ASCENDER website for proper operation of ASCENDER. | ASCENDER uses pop-up windows to display reports and other information. By default, Safari blocks pop-up windows. The pop-up blocker must be disabled for the ASCENDER website for proper operation of ASCENDER. | ||
- | ^ ^Security^ | + | * Click Websites. |
- | |VCV|Next to **Web content**, ensure that **Block | + | * Select |
+ | | ||
+ | * Next to the site, select //Allow//. | ||
===Enable JavaScript (Enabled by Default)=== | ===Enable JavaScript (Enabled by Default)=== | ||
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JavaScript must be enabled for the ASCENDER website for proper operation of ASCENDER. JavaScript is enabled by default in Safari. To make sure it is enabled follow these instructions. | JavaScript must be enabled for the ASCENDER website for proper operation of ASCENDER. JavaScript is enabled by default in Safari. To make sure it is enabled follow these instructions. | ||
- | ^ ^Security^ | + | * Click Security |
- | |VCV|Next to **Web content**, ensure that **Enable JavaScript** is selected.| | + | |
===Disable AutoFill=== | ===Disable AutoFill=== | ||
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AutoFill may cause some fields within ASCENDER applications to fill automatically. | AutoFill may cause some fields within ASCENDER applications to fill automatically. | ||
- | ^ ^AutoFill^ | + | * Click AutoFill. |
- | |VCV|Next to **AutoFill web forms**, clear all four check boxes.| | + | |