Forgot Password Page

Employee Number or Social Security NumberDepending on your LEA's settings, you are prompted for either your employee number or your nine-digit social security number.
Date of BirthType your birth date in the MMDDYYYY format.
Zip CodeType your five-digit zip code.

❏ Click Retrieve.


❏ You are prompted to answer the security question that you entered when you created your user account.

Security Question Page


❏ Click Submit. You are redirected to the EmployeePortal Login page. An email message containing your temporary password is sent to your email address.

❏ Obtain your temporary password from your email and return to the EmployeePortal Login page. The temporary password is only valid for 24 hours.

❏ Type your user name and the temporary password and click Login. You are redirected to the Change Password page. Follow the instructions for changing your password.