POSSIBLE SOLUTION: Check BOTH your Junk Email folder and your Spam folder. It is possible the code verification message was delivered to either one.
NOTE: If the message “Something went wrong with your request” when you attempt to verify your email address, contact the student's district. If you have an account from a previous parent portal, the district can delete your account, and you can register for a new account.
For all other problems related to email verification, contact your student's district.