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The CareerPortal reference request feature allows you to choose when to request an applicant’s references. On the applicant side, an applicant is asked to provide the names and email addresses of a specified number of references when applying for a job. On the hiring side, you can choose when to request those references with the click of a button.
This feature comprises configuration settings, forms, and core questions. See forms and core questions to learn how forms and core questions work together. Before proceeding, ensure that you have the proper permission level to access the configuration settings page.
The configuration settings page is used to set up and customize the reference request feature. To edit or customize the reference request feature, go to the Configuration Settings page.
| Field | Description |
|---|---|
| ReferenceRequestText |
ReferenceRequestTextThis configuration setting allows you to customize the message that is sent to the applicant's references provided on the application. The message uses placeholders for values found in the applicant's application (e.g., [RecipientName], [ApplicantName], and [PositionName]). |
| Edit | Edit the ReferenceRequestText configuration setting. The Edit Configuration Settings pop-up window is displayed. |
| Value |
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Update the information.
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The second step in setting up the reference request feature is to create at least one form titled References. You can create multiple reference forms for different job position classifications (e.g., References-Full-Time or References-Part-Time). Go to the forms.
Notes: Type References in the Search field to check whether your CareerPortal instance has a References form.
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