The CareerPortal reference request feature allows you to choose when to request an applicant’s references. On the applicant side, an applicant is asked to provide the names and email addresses of a specified number of references when applying for a job. On the hiring side, you can choose when to request those references with the click of a button.

This feature comprises configuration settings, forms, and core questions. See forms and core questions to learn how forms and core questions work together. See the Configuration Settings page for more information. Before proceeding, ensure that you have the proper permission level to access the Configuration Settings page.

The configuration settings page is used to set up and customize the reference request feature. To edit or customize the reference request feature, go to the Configuration Settings page.

The second step in setting up the reference request feature is to create at least one form titled References. You can create multiple reference forms for different job position classifications (e.g., References-Full-Time or References-Part-Time).

• Go to the Form Management page.

• If your CareerPortal instance already has a References form, then proceed to adding core questions below.
• If your CareerPortal instance does not have a References form proceed to the following table.

After adding at least one References form, the reference request feature can now be customized to ask a set of questions for each References form using Core Questions. The References form is associated with its Core Questions using the Add/Edit Core Questions pop-up window. The Add/Edit Core Questions also allows you to further customize the position(s) that a References form is associated with (e.g., an English References form that is specific to all English positions or to only a certain type of English position). See Add/Edit Core Questions for more information on how to add core questions.

After core questions are associated with the References form, you can now add the form during the Post A Job process.

The reference request feature allows you to choose when to ask for an applicant's references. Doing so streamlines your applicant search by allowing for you to only ask for reference for applicants who could fill job positions. Go to the applicant's Applicant Detail page.