ASCENDER EmployeePortal

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Trace: • forgotusername
general:forgotusername

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general:forgotusername [2021/02/11 20:46] – emorenogeneral:forgotusername [2021/07/16 18:52] (current) – emoreno
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-VCV From the EmployeePortal Login page, click **Forgot User Name**. The Recover User Name page is displayed.+\\   
 +**//ASCENDER EmployeePortal > Forgot User Name//**\\  \\  
 + 
 +From the EmployeePortal Login page, click **Forgot User Name**. The Recover User Name page is displayed. 
 + 
 +{{page>general:forgotusernameintro}}
  
-{{:general:ep_forgot_user_name.jpg|Forgot User Name Page}} 
  
 **User Information** **User Information**
 +
 +{{:general:ep_forgot_user_name.jpg|Forgot User Name Page}}
  
 ^Employee Number or Social Security Number|Depending on your LEA's settings, you are prompted for either your employee number or your nine-digit social security number.| ^Employee Number or Social Security Number|Depending on your LEA's settings, you are prompted for either your employee number or your nine-digit social security number.|
Line 10: Line 16:
  
 **Security Question** **Security Question**
 +
 {{:general:employeeguide:ep_recover_user_name_security_question.jpg|Security Question Page}} {{:general:employeeguide:ep_recover_user_name_security_question.jpg|Security Question Page}}
  
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 ^Security Answer|Type the answer to the security question. This is case-sensitive.| ^Security Answer|Type the answer to the security question. This is case-sensitive.|
  
-VCV Click **Next**. +VCV Click **Next**. 
- +
-Your user name is displayed. +
  
 {{:general:employeeguide:ep_recovered_user_name.jpg|Recovered User Name}} {{:general:employeeguide:ep_recovered_user_name.jpg|Recovered User Name}}
  
  
-VCV Click **Finish**. You are redirected to the EmployeePortal Login page+VCV Click **Finish**. You are redirected to the EmployeePortal Login page.
  
  
 {{indexmenu_n>4}} {{indexmenu_n>4}}
general/forgotusername.1613076413.txt.gz · Last modified: 2021/02/11 15:46 (external edit)

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