ASCENDER EmployeePortal

ASCENDER EmployeePortal > Forgot User Name

From the EmployeePortal Login page, click Forgot User Name. The Recover User Name page is displayed.

This page is used to recover your user name if you forgot it.

User Information

Employee Number or Social Security Number	Depending on your LEA's settings, you are prompted for either your employee number or your nine-digit social security number.
Date of Birth	Type your birth date in the MMDDYYYY format.
Zip Code	Type your five-digit zip code.

Security Question

Security Question	Type a question you will be asked in the event that you forget your password at a later date.
Security Answer	Type the answer to the security question. This is case-sensitive.

❏ Click Next.

❏ Click Finish. You are redirected to the EmployeePortal Login page.

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