Accounts Receivable > Utilities > Print Overpayment Refunds
This utility is used to clear overpayments by allowing you to issue a refund check.
To successfully process a refund, the Vendor Nbr field must be populated for the customer on the Accounts Receivable > Tables > Customer Information page. The vendor number is assigned to the customer on the Finance > Maintenance > Vendor Information > Vendor Name/Address tab.
A list of customers who are eligible to receive a refund check is displayed under Available Customer Refunds.
❏ Select the customers who will be issued refunds.
❏ Use the following buttons to move the selected customers to the right side of the page.
- Click to move selected entries from the left side to the right side of the page.
- Click to move all entries from the left side to the right side of the page.
- Click to move selected entries from the right side to the left side of the page.
- Click to move all entries from the right side to the left side of the page.
❏ After all necessary entries have been moved to the Customer Refunds to Generate column, click Next.
❏ Under Check Options:
Field | Description |
---|---|
Beginning Check Number | This field is automatically populated but you can change it. |
Check Date | Type the check date in the MMDDYYYY format, or use the calendar to select a check date. This field represents the date to be printed on the checks and is a required field. |
❏ Click Next to continue. Otherwise, click Previous to go back to the previous page, or click Cancel to return to the Print Overpayment Refunds page.
❏ Click Next to continue. A preview page is displayed with the first refund check to be printed. Review the report. Otherwise, click Previous to go back to the previous page. Or, click Cancel to return to the Print Overpayment Refunds page.
❏ Click Next to continue. The check records report page is displayed.
❏ Under Record Checks Printed, the Print Overpayment Summary reports is selected by default.
❏ Click Update All to update all records or click Update Selected to update only the selected records.
❏ Click Update. The Overpayment Summary report is displayed. Review the report. Otherwise, click Cancel
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