Differences

This shows you the differences between two versions of the page.

--- academy:parent_troubleshoot [2020/01/31 21:21] – created jstanford
+++ academy:parent_troubleshoot [2022/10/14 14:48] (current) – apape
@@ Line 1: / Line 1: @@
-=====troubleshooting=====
+<div head1>Parent Guide to ASCENDER ParentPortal - Troubleshooting Guide</div>
+<WRAP box #no-print>{{:images:printer.png|printer icon}}[[:academy:parent_troubleshoot?do=export_pdf&toclevels=1-3&book_title=ASCENDER ParentPortal - Parent Guide (Troubleshooting)| Click here to generate a PDF of this guide]].
+</WRAP>
+\\
+<WRAP #no-print>[[academy:parent_faq|<< Back to the Parent Guide]]</WRAP>
+=====What questions or problem are you having?=====
+<div indent>
+++++"What is the web address for my district's ParentPortal?" |{{page>academy:parent_ts_web_address&inline}}++++
+++++"How can I download the mobile app?"|{{page>academy:parent_ts_mobile_app&inline}}++++
+++++"I cannot see the whole menu."|{{page>academy:parent_ts_menu&inline}}++++
+++++"When using a mobile browser, the menu does not close by itself."|{{page>academy:parent_ts_menu_closes&inline}}++++
+++++"I cannot verify my email address."|{{page>academy:parent_ts_email_verify&inline}}++++
+++++"I am not getting alerts."|{{page>academy:parent_ts_alerts&inline}}++++
+++++"I cannot print a page from ParentPortal."|{{page>academy:parent_ts_print&inline}}++++
+</div>

PP