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academy:parent_troubleshoot [2020/02/03 17:41] – jstanfordacademy:parent_troubleshoot [2022/10/14 14:48] (current) – apape
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-======Parent Guide to ASCENDER ParentPortal - Troubleshooting Guide======+<div head1>Parent Guide to ASCENDER ParentPortal - Troubleshooting Guide</div>
  
 <WRAP box #no-print>{{:images:printer.png|printer icon}}[[:academy:parent_troubleshoot?do=export_pdf&toclevels=1-3&book_title=ASCENDER ParentPortal - Parent Guide (Troubleshooting)| Click here to generate a PDF of this guide]]. <WRAP box #no-print>{{:images:printer.png|printer icon}}[[:academy:parent_troubleshoot?do=export_pdf&toclevels=1-3&book_title=ASCENDER ParentPortal - Parent Guide (Troubleshooting)| Click here to generate a PDF of this guide]].
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 <WRAP #no-print>[[academy:parent_faq|<< Back to the Parent Guide]]</WRAP> <WRAP #no-print>[[academy:parent_faq|<< Back to the Parent Guide]]</WRAP>
  
-<div head1>What questions or problem are you having?</div>+=====What questions or problem are you having?===== 
 + 
 +<div indent>
  
 ++++"What is the web address for my district's ParentPortal?" |{{page>academy:parent_ts_web_address&inline}}++++ ++++"What is the web address for my district's ParentPortal?" |{{page>academy:parent_ts_web_address&inline}}++++
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 ++++"How can I download the mobile app?"|{{page>academy:parent_ts_mobile_app&inline}}++++ ++++"How can I download the mobile app?"|{{page>academy:parent_ts_mobile_app&inline}}++++
  
-++++"I cannot see the whole menu"|{{page>academy:parent_ts_menu&inline}}+++++++++"I cannot see the whole menu."|{{page>academy:parent_ts_menu&inline}}++++
  
-++++"When I log on using a mobile browser, the menu does not close by itself."|{{page>academy:parent_ts_menu_closes&inline}}+++++++++"When using a mobile browser, the menu does not close by itself."|{{page>academy:parent_ts_menu_closes&inline}}++++
  
-++++"I cannot verify my email address"|{{page>academy:parent_ts_email_verify&inline}}+++++++++"I cannot verify my email address."|{{page>academy:parent_ts_email_verify&inline}}++++
  
-++++"I cannot remember the answer to my security question"|{{page>academy:parent_ts_forgot_security_question&inline}}+++++++++"I am not getting alerts."|{{page>academy:parent_ts_alerts&inline}}++++
  
 ++++"I cannot print a page from ParentPortal."|{{page>academy:parent_ts_print&inline}}++++ ++++"I cannot print a page from ParentPortal."|{{page>academy:parent_ts_print&inline}}++++
 +
 +</div>
academy/parent_troubleshoot.1580751672.txt.gz · Last modified: 2020/02/03 12:41 (external edit)

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