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Employee Guide: Create Account & Login

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Welcome to ASCENDER EmployeePortal. This application provides you with access to various employee data inquiries and maintenance features.

Your local education agency (LEA) determines the pages and data fields that can be viewed and/or edited in EmployeePortal. If you have questions, contact your EmployeePortal administrator.

Upon initial account creation or log on to the portal, the End User License Agreement (EULA) for ASCENDER is displayed. Users must accept the agreement in order to proceed.

Before You Begin

Review the ASCENDER EmployeePortal Navigation page to familiarize yourself with the portal.

TIP: If you have any new notifications from EmployeePortal, the number of pending notifications is displayed in the top-right corner of the page on . Click to view the Notifications box. You can either click Mark All As Read to mark all notifications as read and clear all notifications or click a notification to open the Notifications page. From the Notifications page, you have the option to Mark All As Read or click to clear each individual notification.

I. Create Account & Log on to EmployeePortal

To access the ASCENDER EmployeePortal, you must log on.

If you are a new user and do not have an ASCENDER EmployeePortal account, you must create an account.

Log in as a new user.

ASCENDER EmployeePortal > Create Account

If you are a new user, access the EmployeePortal link provided by your LEA. When you access EmployeePortal, the Login page is displayed.

❏ From the Login page, click Create Account.

User Information

Employee Number or Social Security Number	Depending on your LEA's settings, you are prompted to enter either your employee number or your nine-digit social security number.
Date of Birth	Type your birth date in the mm/dd/yyyy format.
Zip Code	Type your five-digit zip code.

❏ Click Next.

The data you entered is verified to ensure that you are authorized to use EmployeePortal.
If you already created an account, a message is displayed prompting you to contact your personnel department.
The Employee Number or Social Security Number, Date of Birth, Zip Code, Last Name, and First Name fields cannot be modified.

Basic Information

User Name	Type a 6-25 character user name. (No embedded spaces are allowed.) The name must be unique within the LEA; it is not case-sensitive.
Password	Type a new password. A show/hide toggle allows you to view or mask the characters you are typing. Requirements: • 8-46 alphanumeric characters • Three of the following: uppercase, lowercase, numeric, and special characters • Case-sensitive
Password Verification	Retype the password that you typed in the Password field.
Work E-mail	Type the work email address if it does not display. If a work email address already exists, this field cannot be modified.
Work E-mail Verification	Retype the work email address that you typed in the Work E-mail field (if available for modification).
Home E-mail	Type the home email address if it does not display. If a home email address already exists, this field cannot be modified.
Home E-mail Verification	Retype the home email address that you typed in the Home E-mail field (if available for modification).

❏ Click Next.

Security Question

Security Question	Type a question you will be asked in the event that you forget your password at a later date.
Security Answer	Type the answer to the security question. This is case-sensitive.

❏ Click Next.

License Agreement

Review and accept the End User License Agreement (EULA) for ASCENDER. This agreement must be accepted in order to proceed.

❏ Select Accept.

❏ Click Next.

Complete

❏ Click Finish.

The ASCENDER EmployeePortal homepage is displayed indicating that you have successfully logged on to the portal. A calendar is displayed allowing you to quickly access various functions in the applications such as leave, travel, and WorkJournal requests. You will notice that the current day is highlighted in yellow.

You will receive a confirmation email message containing your user name.

Log in as an existing user.

ASCENDER EmployeePortal > Login

❏ Enter the following information:

Field	Description
User Name	Type the user name you entered when you created your ASCENDER EmployeePortal account. Your user name is not case-sensitive.
Password	Type your password. Requirements: • 8-46 alphanumeric characters • Three of the following: uppercase, lowercase, numeric, and special characters • Case-sensitive

❏ Click Login. The EmployeePortal homepage is displayed.

WARNING! Other password requirements such as the number of invalid password attempts, lockout period, and the number of password expiration days are set by your EmployeePortal administrator.

II. Manage Login Information

Change password.

ASCENDER EmployeePortal > Change Password

Access the EmployeePortal link provided by your LEA. When you access EmployeePortal, the Login page is displayed. After you have successfully logged on to the portal, the EmployeePortal homepage is displayed. Click your name in the upper-left corner or click at any time to access the Self-Service Profile page, and then click Change Password.

This page is used to change your current password. If you forgot your password, use the Forgot Password page to reset your password. If you are locked out of your account, contact your LEA's EmployeePortal administrator.

❏ Click Change Password. The Change Password pop-up window opens.

Old Password	Type your old (current) password.
New Password	Type your new password. The password minimum is 8 and the maximum is 46.
Confirm Password	Retype your new password to confirm.

❏ Click Submit to update your current password to the new password. Otherwise, click Cancel to close the pop-up window without saving the changes. You will receive a confirmation email message notifying you that your password changed.

Forgot password.

ASCENDER EmployeePortal > Forgot Password

From the EmployeePortal Login page, click Forgot Password. The Forgot Password page is displayed.

This page is used to reset your password if you forgot it. If you are an existing user and you know your current password and want to change it, use the Change Password page. If you are locked out of your account, contact your EmployeePortal administrator.

Employee Number or Social Security Number	Depending on your LEA's settings, you are prompted for either your employee number or your nine-digit social security number.
Date of Birth	Type your birth date in the MMDDYYYY format.
Zip Code	Type your five-digit zip code.

❏ Click Retrieve.

The entered data is verified to ensure that you are authorized to use EmployeePortal.
The Employee Number or Social Security Number, Date of Birth, Zip Code, Last Name, and First Name fields cannot be modified.

❏ You are prompted to answer the security question that you entered when you created your user account.

In the answer field, type the answer to the security question.
You have three opportunities to answer the question correctly.
If the question is not correctly answered, the answer is protected, and you are prompted to call your EmployeePortal administrator to have your user account deleted. Once your user account is deleted, you can use the Create Account page to create your account again.

❏ Click Submit. You are redirected to the EmployeePortal Login page. An email message containing your temporary password is sent to your email address.

❏ Obtain your temporary password from your email and return to the EmployeePortal Login page. The temporary password is only valid for 24 hours.

❏ Type your user name and the temporary password and click Login. You are redirected to the Change Password page. Follow the instructions for changing your password.

Forgot user name.

ASCENDER EmployeePortal > Forgot User Name

From the EmployeePortal Login page, click Forgot User Name. The Recover User Name page is displayed.

This page is used to recover your user name if you forgot it.

User Information

Employee Number or Social Security Number	Depending on your LEA's settings, you are prompted for either your employee number or your nine-digit social security number.
Date of Birth	Type your birth date in the MMDDYYYY format.
Zip Code	Type your five-digit zip code.

Security Question

Security Question	Type a question you will be asked in the event that you forget your password at a later date.
Security Answer	Type the answer to the security question. This is case-sensitive.

❏ Click Next.

❏ Click Finish. You are redirected to the EmployeePortal Login page.

ASCENDER EmployeePortal

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Table of Contents

Employee Guide: Create Account & Login

Before You Begin

I. Create Account & Log on to EmployeePortal

II. Manage Login Information

Americans with Disabilities Act (ADA) and Web Accessibility

ASCENDER EmployeePortal

User Tools

Site Tools

Sidebar

Table of Contents

Employee Guide: Create Account & Login

Before You Begin

I. Create Account & Log on to EmployeePortal

II. Manage Login Information

Page Tools

Americans with Disabilities Act (ADA) and Web Accessibility