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forgotpassword
Forgot Password
This page is used to reset your password if you forgot it.
Log on if you forgot your password:
❏ From the MemberPortal Login page, click Forgot Password. The Forgot Password page is displayed.
You can enter either your user name or email address to begin the forgot password process.
User Information
| User Name | Type your MemberPortal user name. |
|---|---|
| Type the email address tied to your MemberPortal account. |
❏ Click Next.
Security Question
❏ You are prompted to answer the security question that you entered when you created your user account.
| Answer | Type the answer to the security question. This is case-sensitive.
• You have three opportunities to answer the question correctly. |
|---|
❏ Click Next.
Reset Password
| New Password | Type a new password. Requirements:
• 8-46 alphanumeric characters |
|---|---|
| Confirm Password | Retype the password that you typed in the New Password field to confirm your new password. |
❏ Click Next.
Complete
❏ Click Finish. You are redirected to the Login page where you can enter your user name and new password to logon. You will receive a confirmation email message notifying you that your password changed.
forgotpassword.txt · Last modified: 2021/08/12 08:33 (external edit)