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adminalertmanagement

Admin - Alert Settings

ASCENDER ParentPortal Admin > Admin Settings > Alert Settings

This page is only available to users who log on to ASCENDER ParentPortal with a district-level administrator account.

This page allows you to set district-level schedule for the parent alert messages, as well as several district-level security settings.

Alerts refers to the update that occurs in the system.

Notification refers to the text or email message that is set to the parent as notification that there is an alert. Notifications do not have to go out at the same time the alert occurs.



Set Alerts

Admin Alert Console Management page - Alerts section

Start/End TimeSelect the start and end times to specify the time of day when alerts are generated.
IntervalType the number of minutes that will elapse between each alert during the specified time.

❏ Click Save.

Set Notifications

Admin Alert Console Management page - Notifications section

Start/End TimeSelect the start and end times to specify the time of day when notifications are sent to parents.
IntervalType the number of minutes that will elapse between each notification during the specified time.

❏ Click Save.

ParentPortal Settings

Admin Alert Console Management page - ParentPortal Settings section

ParentPortal Default URLType the full URL that parents in the district will use to access ASCENDER ParentPortal. This URL will be used during the email verification process.
Invalid Password AttemptsType the number of times a user can enter invalid credentials in the User Name and Password fields on the Login page before the account is locked. Upon the Nth invalid attempt, the account will be locked.
Lockout (in minutes)Type the number of minutes an account will be locked once the user has entered invalid login credentials the maximum number of times. After this number of minutes, the account will automatically be unlocked.
Timeout (in minutes)Type the number of minutes before an inactive session will expire.



❏ Under Email Settings:

User Authenticated Email ServerIndicate if the client's email notification email server requires a login and password. If Yes, enter the user name and password in the Mail Server Login and Mail Server Password fields.
Mail Server HostIndicate the address of the outgoing mail server.
Mail Server PortSet the port that the alert service will be running on.
Mail Server FromType the email address that will be displayed in the From field when a message is sent by the ParentPortal mail server.
Maximum Number of EmailsType the maximum number of email messages that go out in a notification run.
Mail Server LoginIf using an authenticated email server, type the user name.
Mail Server PasswordIf using an authenticated email server, type the password.



❏ Under SMS Settings:

SMS Default URLType the path used for text messages.



❏ Click Save.

Email Authentication Verification

Admin Alert Console Management page - Email Authentication Verification section

Email AddressType any email address you wish to test. This allows you to confirm that SMTP and other settings are set up correctly.

❏ Click Send.

If the email address is set up correctly, a message will be delivered to that email address indicating that it was verified and functioning properly.

Email Authentication Verification email message

adminalertmanagement.txt · Last modified: 2019/07/10 14:37 by jstanford