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answerhintqustion
Retrieve User Name/Reset Password - Answer Hint Questions
II. Retrieve your user name, or update your password.
If you have forgotten your password, you can reset it. You can also change your password at any time.
From the Login page, click the link below the login fields to go to the Reset Password page.
MOBILE DEVICE USERS: On a mobile device, tap Login to access this link.
Reset Password
You have two options for resetting your password: By User Name and By Email Address.
By User Name:
| User Name | Type your User Name. |
|---|
❏ Click Next.
You are prompted to enter the answer to one of your hint questions.
❏ Type the answer and click Next.
| Password | Type a new password. |
|---|---|
| Re-enter Password | Re-type a new password. |
Click Finish.
The My Account page opens.
By Email Address:
| Email Address | Type your email address. |
|---|
❏ Click Reset Password.
A message is displayed indicating that instructions for resetting your password were sent to the email address entered.
❏ Click Close to close the message.
Return to ParentPortal, and log on using your user name and password.
answerhintqustion.txt · Last modified: 2019/07/09 14:06 by jstanford